Services

Crosslight Software offers a series of services related to the simulation software products.


Software Maintenance Service

The most popular form of service subscribed by users of Crosslight simulation software packages. At a very reasonable rate, it comes with unlimited technical support and limited version upgrade/patches. The maintenance also gives users access to new features in beta versions before their formal release.  Please email us at info@crosslight.com for more details. Using this service avoids charges associated with one-time upgrade in the future.


Private/Group Training and Tutorial

Crosslight software is powerful and user-friendly. Due to sophisticated physical models implemented in the simulation engines, training may be required to unleash its full potential. Hands-on training and tutorial on the use of the software are offered with specific application in mind. Limited free in-house training is offered to users world-wide at our Canada and Japan offices. On-site training can also be arranged. For reservation please email us at info@crosslight.com .


VIP Support Service

Provided to supplement users who already have the standard "Software Maintenance Service" and wish to be treated better than others. Includes high priority technical support and customized modification or adjustment on the level of source code. Special version of the software after customized modification is shipped immediately. Confidential consultation on design issues may also be included within the VIP service.